Privacy Policy

Last Updated: October 2025

1. Introduction

KiwiPlayGame Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy complies with the New Zealand Privacy Act 2020 and GDPR principles where applicable.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, such as:

  • Contact information (name, email address) when you contact us
  • Age verification information (confirmation that you are 18+)
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our site, we may automatically collect certain information, including:

  • Browser type and version
  • Device information
  • IP address and general location (country/region)
  • Pages visited and time spent on pages
  • Referring website

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Verify age and eligibility requirements
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns and optimize site performance
  • Comply with legal obligations
  • Detect and prevent fraud or abuse

4. Consent and Analytics

We only use analytics and marketing cookies after obtaining your explicit consent through our cookie consent mechanism. You have full control over which non-essential cookies you accept, and you can change your preferences at any time.

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third-party processors who assist us in operating our site and providing services, only after you have provided consent for non-essential services.
  • Legal Requirements: When required by law or to protect our rights, property, or safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Your Rights

Under the New Zealand Privacy Act 2020 and GDPR, you have the following rights:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Objection: Object to the processing of your personal information
  • Data Portability: Request a copy of your data in a portable format
  • Withdraw Consent: Withdraw consent for cookie usage at any time

To exercise these rights, please contact us at privacy@kiwiplaygame.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Age verification data and essential cookies are retained only as long as necessary for site functionality.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Children's Privacy

KiwiPlayGame is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@kiwiplaygame.com

Address: KiwiPlayGame Ltd, Level 2, 36 Customs Street East, Auckland 1010, New Zealand